FAQ

Q: How long has Pro-Tech Electronics Canada been in business?

A: We have been in business since 1988.

Q: Where are you located?

A: We are located in the suburbs within 30 minutes of Toronto, Ontario, Canada close to Highways 400 and 407.

Q: Can I request quotes from this website?

A: Yes, Pro-Tech Electronics Canada provides customers with an easy-to-use online service for requesting quotes. Just press the ‘Quote’ button in the top menu.

Q: What are your payment terms?

A: Customers on an approved credit account are granted Net 30 days payment terms.

Q: How do you define ‘low to medium volume’ manufacturing?

A: In general terms, we define our target customer/product as one that has batches of 5 to 1000 pieces depending on board complexity.

Q: What kind of equipment do you use?

A: Our manufacturing facility is highly automated, with equipment from brands such as MPM, Assembleon, Conceptronic, Schleuniger and more.

Q: How many lines do you have and what is the benefit to me?

A: We have a single line that supports high utilization: offline programming, multiple setups and rapid changeovers. Our customers benefit from this approach because a single line with high utilization is highly cost-efficient since you are not paying for the overhead of multiple lines that may or may not run near capacity. We do not need to seek high-volume customers to fill our schedule.

Q: What happens to my product if your line goes down?

A:  Due to our rigorous preventative maintenance (PM) program, no customer has ever been at risk due to unavailability of our line since the beginning of our company.

Q: What is ‘turnkey’ service?

A:  Turnkey means that Pro-Tech will handle the entire manufacturing process from start to finish, including parts sourcing, inventory management, PCB manufacturing, board assembly, programming, testing and packaging.  The customer does not have to worry about any part of the process.

Q: Does Pro-Tech provide lead free manufacturing?

A:  We have been providing lead free manufacturing prior to the mandatory implementation date of July 2006 set by the EU member states. Our lines are designed to switch between tin-lead and lead free processes whenever the need arises.

Q: Why should I work with Pro-Tech Electronics Canada?

A: Here are  a number of reasons to collaborate with us:

  • Within our niche, we provide our clients with the best service available anywhere
  • Reduced manufacturing costs equal increased profits for you
  • Proven track record of high quality, meeting IPC-A-610 standards
  • Skilled and flexible labour supply enables expansion of production as needed
  • Motivated, quality minded workforce
  • Quick turn time on purchase orders when requested
Q: I hear a lot of talk about manufacturing in China. Why should I consider manufacturing locally instead?

A:  The perceived advantages of manufacturing in China are strictly based on cost reduction.  However, this can often be a false sense of economy when considering other major factors, risks and drawbacks associated with outsourcing production in the Far East.  Some drawbacks to consider:

  • Slow response time from Chinese manufacturers (min. 24 hours) due to time zone differences
  • Long delivery times because of sea freight schedules and port/customs delays
  • High inventory levels because of in-house safety stock
  • Substandard quality ‘knockoff’ parts purchased on the gray market
  • Minimum purchase quantity (MPQ) requirements (Often >10000 pieces)
  • Difficulty and cost of implementing change orders due to time differences and language barriers
  • Frustrating mistakes due to technical language difficulties at the engineering and administrative levels
  • Need for frequent travels to China to resolve manufacturing problems, setup initial production and attend management meetings
  • 100% up front payment required before product will be shipped to you (sight unseen)
  • Daily currency fluctuations
Q: Is the low cost of manufacturing in China going to persist indefinitely?

A:  Like any other developing country, China is rapidly emerging from poverty towards prosperity.  As this process occurs, salary disparities are reduced and the standard of living increases.  Workers also organize and create labour laws to protect themselves.  In fact, recently, the labour laws relating to unpaid overtime have been amended in China.  This has resulted in the closure of thousands of factories and the migration of workers back to their villages.
A recent report by the Boston Consulting Group stated that,
“Within five years, rising Chinese wages, higher U.S. productivity, a weaker dollar, and other factors will virtually close the cost gap between the U.S. and China for many goods consumed in North America.”

Source:  Boston Consulting Group, “Made in America, Again”, March 2013.